14 Day Refund Policy

We believe in creating products and services with no hidden surprises. We want you to be 100% confident that when you purchase product from Gitzitinc.com that it is everything you imagined and then some. 

We are committed to providing you with the best service as well as the best products. Should you have a request for a refund, please call our Customer Support Team at 435-628-1011 and provide us the opportunity to investigate the issues with the product. A refund or replacement product will be given during the 14 day grace period if we find that the product is flawed, damaged or discolored due to a manufacturing issue.
In some cases the wrong product, size or color may have been order by mistake, in these cases we offer to replace with the correct product when all of the unwanted product is send back to us undamaged, along with your name, phone number and an explanation of the ordering mistake and replacement product wanted, We then will contact you for any extra payment needed for difference in repayment product cost and return shipping cost. 

Payment

All charges are shown in US dollars. Payments must be made in US dollars and drawn from a US financial institution. Exchange rates vary and are determined by the issuing financial institution. We accept payment via Visa, MasterCard, Discover, PayPal, check or money order. When choosing a credit card as the primary method of payment, the customer gives consent to Gitzitinc.com (Gitzit Inc.) to charge the indicated card on the due date of any invoices on the account. It is the customer's responsibility to keep all credit card and contact information current.

Invoices are due on the product due date.  Gitzitinc.com (Gitzit Inc.) that has any invoices that are more than 14 days overdue will be suspended unless prior arrangements have been made. Accounts that have invoices over two months overdue will be subject to termination. All data in these accounts will be removed from our servers and will be irretrievably lost.

In the event that the customer fails to pay for services given, Gitzitinc.com may assign unpaid late balances to a collection agency for appropriate action. The customer agrees to reimburse Gitzitinc.com for all expenses incurred to recover sums due, including attorneys' fees and other legal expenses if legal action is necessary to collect payment on balances due. Returned checks will incur a $25.00 fee per instance.

Refunds

Refunds are issued for products when a request has been submitted via our cancellation process (in writing, in email) within 14 days of the product being ordered.  All products must be returned in the condition they were received to receive a refund.

Billing Errors

If you discover an error on your invoice please notify us as soon as possible by emailing our Billing Department at contactus@Gitzitinc.com. We will honor invoice errors as long as we are notified of them within 14 days. If more than 14 days have elapsed we may decline the refund request. If a refund is in order it will go onto your account as a service credit to be used on a future invoice.

Chargebacks/Payment Reversals

If at any time you have questions or concerns regarding a charge from Gitzitinc.com (Gitzit Inc.) please contact us at 435-628-1011 or email contactus@Gitzitinc.com. Gitzitinc.com may reject the future use of credit cards from an account for which a chargeback has been previously issued. Upon receipt of a chargeback or credit card or PayPal payment reversal, the account related to the payment may be suspended.